Frequently Asked Questions
Find answers to common questions about follow-up care, insurance, and costs.
QWhen should I follow up with my doctor about my results?+
Schedule a follow-up if any results fall outside the normal reference range, you have persistent symptoms such as fatigue or unexplained weight loss, your doctor has flagged specific results for further investigation, you have a family history of chronic disease, or it has been more than 12 months since your last comprehensive check-up.
QDoes Kenya's SHA cover health check-up costs?+
Since October 1, 2024, Kenya's Social Health Authority (SHA) replaced NHIF. The Primary Healthcare Fund (PHF) under SHA now covers basic diagnostic tests and health screenings for all citizens regardless of contribution status.
QWhat's the difference between fasting blood sugar and HbA1c?+
Fasting Blood Sugar (FBS) is a single measurement taken after 8-12 hours of fasting. HbA1c (glycated haemoglobin) provides an average of your blood sugar over the past 2-3 months, giving a longer-term picture than a single FBS reading.
QHow much does a comprehensive health screening cost in Nairobi?+
Typical costs in Nairobi range from KES 7,000 for a basic antenatal or diabetes screening, KES 11,000-11,500 for gender-specific wellness packages, up to KES 24,000 for a comprehensive wellness check covering thyroid function, cancer markers, and ECG. Home sample collection is available for an additional KES 500-2,000 depending on location.